Can I install a Transcat Door in my sliding door?
Sure! Transcat doors can be installed in most sliding doors where there is a clearance of more than 21mm on the side of the sliding door. You can either install it into the sliding or static panel. Transcat Cat doors are designed to fit into glass doors and panels from 3-6mm of thickness and into double glazed panels of glass.Transcat Cat doors may also be fitted to solid wooden panels and doors.

Can I install a Transcat Door myself?
That depends, are you a glazier? No? Then you should definitely hire one. Glass cutting is not something you want to mess with, especially if your glass is double glazed. Your glazier will cut the hole and seal the glass to maintain the integrity of the double glazing.

Can I install my Transcat Door into a wooden panel or door?
Of course! And you can do this yourself, if you're handy. Installation is very similar to fitting into single pane glass. The hole size should be approximately 247mm (9¾”) but the size and shape of the hole is not as critical as it is for installation into glass, provided that the flap can swing unhindered. Detailed instructions are included with your door.

Will I need to clean the door?
Um, probably a good idea. Remember that your pet is touching the door with its snout and paws - and who knows where they've been? Cleaning is simple, just unscrew the door from where it is installed and wash in soapy water using a soft cloth. The 4 bolts do not penetrate the glass but fit just inside the cut area.

How strong is the Transcat door?
Here's our personal experience. Our dogs may be small and cute, but they throw their complete weight into our door without pausing. And our dogs use it a lot. We have never had to replace a single part of our Transcat Door. The clear Transcat Cat Door is made of polycarbonate which allows the product to be relatively thin but strong.

How do I get my cat to use a cat door?
Cats are very intelligent animals with very different personalities, so it may be necessary to train your cat to use the cat door. In most cases your cat will work out what happens within a day or two. As with a dog, the best way to encourage any new behaviour is with their favourite food or treat placed on the other side of the door. Never push your cat through the cat door.

Do I need a separate door for my cat and dog?
The clear Transcat Cat Door is one of the largest cat doors on the market and it is also suitable for small dogs - that's why we love it. Use one for your cats and dogs - make sure you choose the best size for your dog (see our shop for additional sizes). However, if you decide to upgrade the door to an electronic version, it's not recommended for dogs because their movements are very different to cats & they generally have bigger necks, too.

I'm having friends over and their kids are afraid of animals, can I lock my cat outside for a while?
Yes, you can - inside or out, actually. A 4-way locking system allows you to lock the door in either direction, both directions or not at all. It allows for easy control by you from both the inside & outside. Two small magnets, one on the bottom of the flap & one on the frame help stop the flap from swinging.

Can the Transcat Dog Door be used in a sliding door application?
The thickness of the frame and of the ring is 4mm so with 6mm glass the protrusion will be limited to the nut and washer plus the remaining length of bolt that secures the ring & frame to the glass.  That should be about 6mm (4mm for the nut & washer & 2mm of bolt thread).  On the outside the locking device protrudes the most and will clear 8mm.

In double glazing installations (and triple) the thickness of the double (or triple) glazing has no effect on the outside protrusion & little effect on the inside.  We supply longer bolts of 30, 35 & 40mm & it is only if the bolts are too long that would increase the protrusion on the inside.

Can the Transcat Clear Cat Door be used in a sliding door application?
The thickness of the Transcat Clear Cat Door frame and of the ring is 3mm.  With any glass thickness of 4mm or more the end of the bolt will be the part that protrudes the most on the inside.  In single pane glass this will be 6mm.  (4mm for the nut & washer & 2mm of bolt thread). On the outside, the locking device protrudes the most and will clear 8mm.

In double glazing installations (and triple) the thickness of the double (or triple) glazing has no effect on the outside protrusion & little effect on the inside.  We supply longer bolts of 30, 35 & 40mm & it is only if the bolts are too long that would increase the protrusion on the inside.

Can I put a Transcat Cat or Dog Door into double glazing?
Longer fixing bolts are available in lengths of 30, 35 and 40mm.  A Glazier should be consulted who will be able to advise if it is feasible to cut and seal your nominated double glazed glass panel.  Glass that has been toughened cannot be cut and the glass would have to be replaced with new glass.  The process would then be to cut the hole and to toughen the glass.  If the process proves to be too difficult another option for cats could be to consider smaller panes of glass and use our Monkee Tree product for your cat to gain access.